Dental361 is an Australian dental business advisory and consultancy helping owner-led clinics grow with the A6 operating system.
A6 = Analytics, Attraction, Access, Acceptance, Alignment, Acceleration—a practical framework to lift revenue, chair utilisation, and cash flow.
Independent dental practices and small groups across Australia that want data-driven growth without hiring a full-time business manager.
We install one-page KPI dashboards, fix bottlenecks (phones, booking, handovers), coach the team, and run projects that increase utilisation and case acceptance.
Chair utilisation, production per hour (PPH), case acceptance (CA%), re-appointment rate, cancellations/FTAs, Accounts Receivable (AR) days, and 3NAA (access).
It’s the percentage of clinical capacity used; higher utilisation means more revenue from the same chairs and hours.
Days to the third next open slot; it reveals real access pressure and whether scheduling or capacity needs work.
Yes— Within A6: Attraction, we guide SEO, Google Ads, offers, and funnels so right-fit patients book and attend. We work alongside your in-house team or agency, using your business numbers and ideal patient profile to drive higher conversion and ROI.
Yes—under Access and Alignment we coach phone skills, handovers, and treatment coordination to lift re-booking and acceptance.
Yes—using shared decision-making, clear estimates, and simple scripts that build trust and consent.
No—we support and upskill your manager with dashboards, SOPs, and project leadership.
We work alongside common Australian PMS and analytics stacks.
We align workflows to these frameworks and signpost official guidance. We don’t provide legal advice.
Many clinics see early wins in 4–8 weeks, then compounding gains as systems bed in (starting point varies).
A 30-question diagnostic (score out of 60) across all six A’s, plus a short action plan for quick wins.
One-page scoreboards, KPI trackers, phone and handover scripts, scheduling rules, mini-SOPs, and a project roadmap.
We apply rules like 10-minute integrity, protected procedure blocks, and a standby list to reduce gaps and cancellations.
Yes—shared scoreboards, standardised SOPs, and a leadership rhythm that keeps locations aligned.
Yes—delivery is primarily virtual with optional on-site intensives.
Fixed-scope packages and retainers in AUD.
No long lock-ins; we scope clearly and continue based on results.
Hands-on implementation. We don’t just advise—we help build the system with your team.
Yes—we set up scoreboards, offers, scheduling, and patient flows from day one.
We can manage or guide strategy so SEO, Ads, and front desk all lead to booked, attended treatment.
Download the free A6 self-assessment, book a consult, and get a tailored action plan.
A simple weekly dashboard tracking PPH, utilisation, CA%, re-appointments, cancels/FTAs, AR days, and 3NAA—so actions stay visible.
We track baseline vs. post-implementation KPIs and link projects to revenue, access, and cash-flow improvements.
Yes—we design recall cadence, messaging, and list hygiene to increase re-bookings and reduce dormant patients.
Tight confirmation rules, fee disclosure, deposits where appropriate, standby lists, and quick re-fill protocols.
We guide fee strategy and transparent estimates; decisions remain yours and must comply with ACCC consumer law.
Yes—front-desk scripts, payment options, same-day collection habits, and clean follow-up workflows reduce AR days.
We audit call flows, write scripts, and train reception to convert enquiries into booked, appropriate appointments.
Yes—mini-SOPs, scripts, and checklists for phones, handovers, scheduling, and daily huddles.
Pre-set hygiene appointment times (e.g., 8:30, 10:30, 1:30, 3:30) that stabilise flow and protect provider productivity.
Protected blocks for immediate treatment opportunities that increase acceptance and production per hour.
We follow least-access principles, use secure sharing, and align with OAIC privacy guidance. You control system access.
AHPRA (advertising/conduct), OAIC (privacy), Fair Work (rostering/wages), and TGA (devices/claims) as applicable.
Yes—case presentation, teach-back, follow-up protocols, and documentation that supports informed consent.
We set ethical review flows, and service-recovery steps to improve online reputation.
Yes—message clarity, booking friction removal, and analytics so traffic turns into attended treatment.
We guide role design, rosters, and wage % tracking against revenue; compliance decisions remain yours.
Yes—A6 applies to specialists with tailored KPIs and scheduling models.
Yes—market sizing, projected KPIs, capacity plans, and execution timelines that lenders expect.
We review capacity, KPIs, payer mix, team, and operational systems to inform acquisition decisions.
Yes—intensive on-site blocks for training, scheduling rebuilds, and Operational workshops.
Health-Check → roadmap → sprint projects → weekly rhythm → scoreboard reviews → iterate for compounding gains.
Commonly 8–16 weeks for core systems, then a lighter cadence for optimisation (varies by clinic size and goals).
Australia-wide (virtual first), with on-site options in Victoria.
Yes—we collaborate with your agency, align targets, tighten briefs, and translate KPI insights into campaigns.
Use the A6 self-assessment, then book a call via our site to get a tailored plan for your clinic.
