Production per Hour Is an Outcome, Not the Only Target
Production per chair hour can help reveal variation in how productive time is used. It should be reviewed with patient care, treatment mix, staffing and clinical quality—not treated as a pressure target.
Acceleration Is Not Appointment-Book Capacity
Access owns scheduling, recalls and the use of available appointment slots. Acceleration owns flow inside the working day. Both can affect chair utilisation, but they require different interventions.
How the Work Progresses
Observe or map the current clinical day
Identify repeated delays and hand-off failures
Define the minimum useful standard
Test the change with the team
Review time, flow and practical adoption